Book with us and save
up to 10%
compared to Booking.com
Check rooms and rates
From261US$ /night
Check-in
10Mar2026Select date
Check-out
11Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Boulevard Kukulcan Km. 8.50, Cancun, Mexico, 77500
-
Steps from Playa Forum
Very good
7.9
7.8
/10

Altitude At Krystal Grand Cancun offers a blend of comfort and luxury with its 5-star accommodations. This Cancun hotel features a variety of amenities including multiple dining options, pools, and a spa, making it suitable for both leisure and business travelers.

Rooms & Amenities

Altitude At Krystal Grand Cancun houses 100 air-conditioned rooms equipped with minibars, flat-screen televisions, and luxurious bathrobes. Guests can take advantage of 24-hour room service and enjoy thoughtful amenities such as pillow menus and complimentary toiletries.

Dining Options

Dining options include 4 restaurants offering cuisines like Mexican and Italian, as well as a coffee shop for lighter fare. Guests can relax with a drink from the poolside bar or one of the 4 bars/lounges available on-site.

Leisure & Wellness

Leisure facilities at Krystal include 3 outdoor swimming pools and a fitness center. Additionally, guests can indulge in treatments at BEACH HOUSE SPA or participate in water adventures such as scuba diving in the area.

Business & Location

For business needs, the hotel features a business center and offers concierge services. Located near landmarks such as Cancun Convention Center and Caracol Beach, Altitude At Krystal Grand Cancun is also close to Cancun International Airport, which is 17 km away.

Must-do experiences

  • Savor fresh ceviche at El Fish Fritanga for a local treat.
  • Discover the vibrant Mercado 28 for unique crafts and souvenirs.
  • Explore the ancient Mayan ruins of El Rey just a short drive away.
  • Enjoy a sunset at Playa Delfines, known for its stunning views.
  • Taste authentic tacos al pastor at Taqueria El Fogón for dinner.
View all

Select your room type

Altitude At Krystal Grand Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Altitude Suite Double
2 persons
540 sq. feet 
2 Double beds
Shower
Coffee machine
Altitude Suite ocean front
2 persons
550 sq. feet 
1 King-size bed
Shower
Coffee machine
Altitude Corner Suite Ocean Front
2 persons
605 sq. feet 
1 King-size bed
Shower
Coffee machine
Altitude Corner Suite Partial Ocean View
2 persons
605 sq. feet 
1 King-size bed
Shower
Coffee machine
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Altitude At Krystal Grand Cancun offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.4/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables
  • Yoga class
  • Aerobics

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Infinity pool
  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

Altitude At Krystal Grand Cancun offers a delightful array of dining options that celebrate both local Mexican flavors and international favorites. From lively family meals to intimate dinners, guests can indulge in a variety of culinary experiences right at the resort.
Altitude At Krystal Grand Cancun Restaurant photo The photo shows a brightly colored and cheerful indoor play area designed for children. The walls are mostly white, with a vibrant, swirling rainbow-colored ceiling. The floor is covered in a soft, green and blue patterned mat. 

Several round, green
Altitude At Krystal Grand Cancun Restaurant photo The photo shows a well-lit, upscale restaurant interior, likely a buffet or a dining area with a buffet spread. 

In the foreground, there's a long wooden buffet counter with a sleek, light-colored countertop. On the counter, various food items are d
Altitude At Krystal Grand Cancun Restaurant photo The photo shows a stylish bar scene. The bar counter is a light beige color with a darker wooden base. Several dark blue wine glasses are lined up on the counter, some with small, dark coasters underneath. 

Behind the bar, there's a well-stocked liq

Restaurant O

Mexican, International
Ambiance
Family friendly, comfortable setting
Key Offerings
A diverse menu featuring Mexican classics and international favorites, with options for breakfast and dinner.
Reservation
No
Breakfast: 06:30 - 11:00, Dinner: 17:00 - 23:00 (Daily)

Risotto

Italian
Ambiance
Family friendly, cozy atmosphere
Key Offerings
A selection of traditional Italian dishes, perfect for a relaxing dinner experience.
Reservation
No
Dinner: 18:30 - 23:00 (Daily)

Ayami

Asian
Ambiance
Family friendly, elegant dining space
Key Offerings
Flavors from various Asian cuisines presented in a vibrant setting, ideal for dinner.
Reservation
No
Dinner: 18:30 - 23:00 (Daily)

The Grill

Steakhouse, Grill/BBQ
Ambiance
Family friendly, relaxed grill atmosphere
Key Offerings
Grilled meats and BBQ delights served for both lunch and dinner.
Reservation
No
Lunch: 12:00 - 23:00, Dinner: 12:00 - 23:00 (Daily)

Red Fish

Seafood
Ambiance
Family friendly, beachfront setting
Key Offerings
Fresh seafood dishes offered during brunch and lunch, perfect for a midday relaxation.
Reservation
No
Brunch: 11:00 - 18:00, Lunch: 11:00 - 18:00 (Daily)

La Taqueria

Mexican
Ambiance
Family friendly, vibrant atmosphere
Key Offerings
Authentic Mexican tacos and street food style, served up for dinner.
Reservation
No
Dinner: 19:00 - 23:00 (Daily)

The Beach Bar & Grill

American, Mexican
Ambiance
Family friendly, poolside relax
Key Offerings
A casual spot for brunch and lunch with a view of the beach, serving grilled favorites.
Reservation
No
Brunch: 10:00 - 18:00, Lunch: 10:00 - 18:00 (Daily)

Altitude At Krystal Grand Cancun Location

Boulevard Kukulcan Km. 8.50, Cancun, Mexico, 77500
Map view
Boulevard Kukulcan Km. 8.50, Cancun, Mexico, 77500
Nearby
Amusement Park
Delphinus Dreams
1100 ft
Restaurants
Restaurante Ayami
200 ft
Boulevard Kukulkan 8.5 Hotel Krystal Grand Punta Cancun
Restaurante Risotto
400 ft
Blvd Kukulcan KM 8.5 Punta Cancún
Restaurant Le Basilic
600 ft
Boulevard Kukulcan KM. 9.5 Zona Hotelera Fiesta Americana Coral Beach Hotel
Isla Contoy
800 ft
Boulevard Kukulcan Km. 9.5 Zona hotelera
Maria Bonita
600 ft
Boulevard Kukulkan
La Joya
700 ft
Kukulcan Blvd 9. 5
Tradewinds Restaurant
400 ft
Boulevard Kukulcan The Royal Caribbean
El Mercado
1100 ft
Boulevard Kukulcan Hyatt Ziva
The Moongate
500 ft
Boulevard Kukulkan Km 9.5
Hacienda El Mortero
1100 ft
Blvd Kukulkal Km. 9.5
Explore Cancun
Explore Nearby Delights
Top Attractions
Activities
Dining
Entertainment
Coco Bongo
Coco Bongo
12 minutes walking
Famous for its vibrant shows, Coco Bongo offers unforgettable entertainment with live performances and themed nights.
Beach Chac Mool
12 minutes walking
Known for its picturesque views and gentle waves, Chac Mool Beach is perfect for sunbathing and swimming.
Playa Forum
Playa Forum
12 minutes walking
A lively beach area with bars and activities, Playa Forum is ideal for enjoying the sun and vibrant atmosphere.
Delphinus Dreams
4 minutes walking
An interactive marine experience, Delphinus Dreams offers unforgettable swimming with dolphins in a safe environment.
Water Sports at Chac Mool Beach
12 minutes walking
Exciting water sports, including jet skiing and parasailing, provide thrills perfect for adventure-seekers.
Spa Services at the Hotel
1 minute walking
Relaxing spa services at Altitude offer rejuvenating treatments, perfect for those seeking tranquility.
Restaurante Ayami
Restaurante Ayami
1 minute walking
This Japanese restaurant features sushi and teppanyaki in a serene atmosphere. Reservations are recommended.
Restaurante Risotto
Restaurante Risotto
2 minutes walking
Offering Italian dishes, Risotto has a cozy vibe. Signature pasta dishes and fresh ingredients are highlights.
Restaurant Le Basilic
Restaurant Le Basilic
2 minutes walking
French cuisine with stunning presentations. Known for its elegant dining experience, reservations are recommended.
The City Nightclub
The City Nightclub
12 minutes walking
A dynamic nightclub known for its vibrant dance scene and themed parties, great for night owls and party-goers.
Mandala Beach Club
Mandala Beach Club
12 minutes walking
A beachfront venue offering live music and a lively atmosphere, ideal for families and all-age gatherings.
Getting around
City Centre
Cancun17 min  ·  6.8 mi
Airports
Cancun International Airport (CUN)36 min  ·  14.9 mi
Isla Mujeres, Quintana Roo (ISJ)40 min  ·  16.5 mi
Want to see exclusive early booking offers?
Access special rates now and plan your next wellness retreat!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
from 04:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Altitude At Krystal Grand Cancun guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
90
Former name
altitude level by krystal altitude cancun
Property is also known as
krystal grand punta cancun
krystal grand cancun mexico
crystal grand cancun
cancun hotel krystal grand punta
grand punta krystal cancun

Reviews and Ratings

Feedback about Altitude At Krystal Grand Cancun from previous guests about their experience.
Review score
Based on 365 verified reviews
7.9/10
Very good
74%
Recommend
Breakfast
6.9/10
Cleanliness
9.0/10
Comfort
9.0/10
Facilities
8.4/10
Free Wi-Fi
9.8/10
Location
9.3/10
Paid Wi-Fi
7.9/10
Staff
8.4/10
Value for money
7.9/10
Pros
Stunning beach
Friendly staff
Perfect location
Cons
Moldy chairs
Uncomfortable heat
Guest reviews
based on 361 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Altitude At Krystal Grand Cancun
What is the check-in and check-out policy at Altitude At Krystal Grand Cancun?
Check-in is at 15:00 and check-out is by 12:00.
Is there parking available at Altitude At Krystal Grand Cancun?
Private parking is available on-site free of charge without the need for a reservation.
What dining options are available at Altitude At Krystal Grand Cancun?
The hotel features 4 on-site restaurants offering a variety of cuisines, including Mexican and seafood.
What amenities are provided in the rooms at Altitude At Krystal Grand Cancun?
Rooms include air conditioning, a minibar, a coffee machine, a safety deposit box, and a flat-screen TV.
Which popular attractions are close to Altitude At Krystal Grand Cancun?
Nearby attractions include La Isla Shopping Mall (4 km) and Cancun Government Palace (11 km).
What recreational activities are available at Altitude At Krystal Grand Cancun?
Guests can enjoy multiple outdoor swimming pools, a fitness center, billiards, and a kids' club.
What is the distance from Altitude At Krystal Grand Cancun to Cancún International Airport?
The hotel is located 22 km from Cancún International Airport.
Does Altitude At Krystal Grand Cancun offer Wi-Fi access?
Complimentary wireless Internet access is available throughout the property.
What spa services are available at Altitude At Krystal Grand Cancun?
The on-site spa offers a range of treatments including massages, body scrubs, and beauty services.

Next best alternative

Consider them for your next trip.
Check-in
10Mar2026Select date
Check-out
11Mar2026Select date
Rooms and Guests2 Guests, 1 Room